At Boatstore, we aim to deliver your orders in a timely and secure manner. Please read our Shipping Policy carefully.

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Order Processing Time

• All orders are processed within 1–3 business days (excluding Sundays and public holidays).

• Orders are not shipped or delivered on Sundays or public holidays.

• In case of high order volume or unforeseen circumstances, processing may take longer. Customers will be informed via email if there is any delay.

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Shipping & Delivery Time

• Domestic Shipping (India):
  Estimated delivery time is 4–7 business days after dispatch.

• Delivery times are estimates and may vary depending on your location, courier partner, weather conditions, or other factors beyond our control.

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Shipping Charges

• Shipping charges (if applicable) will be calculated and displayed at checkout.

• Any additional charges such as taxes or duties (if applicable) are the responsibility of the customer.

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Order Tracking

• Once your order is shipped, you will receive a tracking number via email or SMS.

• You can track your order using the link provided in the shipment confirmation.

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Delays & Failed Deliveries

• We are not responsible for delays caused by courier partners, incorrect address details, or circumstances beyond our control.

• If a delivery attempt fails due to an incorrect address or unavailability of the recipient, re-shipping charges may apply.

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Damaged or Missing Packages

• Please inspect your order upon delivery.

• If your package is damaged, tampered, or missing, contact us within 48 hours of delivery  with clear photos or videos.

• Claims reported after 48 hours may not be eligible for resolution.

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Incorrect Address

• Customers are responsible for providing accurate shipping details.

• We are not liable for orders delivered to incorrect addresses provided by the customer.

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International Shipping

• Currently, we do not offer international shipping.

• Any future updates regarding international shipping will be reflected on this page.